Shipping policy

Last Updated: [01.01.2026]

At KyLia Lingerie, we are committed to delivering your orders safely and as quickly as possible. Please review our shipping policy below.

📦 Shipping Destinations

We currently ship only within the United States (USA).

⏳ Order Processing Time

  • Orders are processed within 1–3 business days.

  • Processing times may be extended during high-volume periods, holidays, or promotions.

🚚 Estimated Shipping Time

  • Estimated delivery time: 7–15 business days

  • Delivery times may vary due to customs clearance, weather conditions, or carrier delays.

💰 Shipping Fees

  • Standard Shipping: Free from US

📍 Order Tracking

  • Once your order has been shipped, a tracking number will be sent to your email.

  • Please allow 3–5 business days for tracking information to update.

❗ Delays & Responsibility

  • KyLia Lingerie is not responsible for shipping delays caused by carriers or unforeseen circumstances.

  • Customers are responsible for providing accurate and complete shipping information.

📦 Damaged or Lost Packages

If your order:

  • Arrives damaged, or

  • Does not arrive at all

Please contact us within 7 days of the delivery date.

📧 Contact Email: info@kylalingerie.com

🔄 Multiple Shipments

If your order contains multiple items, they may be shipped separately and arrive at different times.

📩 Contact Us

For any shipping-related questions, feel free to reach out to us:

Email: info@kylalingerie.com